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Meituan · Local Services · IM Consultation · 2025

Designing Trust

Before the Bill.

A 0-to-1 in-message quotation system across Meituan's 770M+ annual users and 14.5M merchants — turning uncertain local-service pricing into a guided, comparable, bookable decision.

Company
Meituan · Local Services
Role
Sole designer · with 2 PMs + 2 engineers
Duration
4 weeks · 2025
Outcome
+30% channel conversion · +0.5pp overall (measured)